Understanding Your Bills & What To Expect
Healthcare billing is complicated. Although everyone is charged the same, different insurance plans may mean that patients are responsible for paying different amounts for the same service. That is why it's critical to give the right personal and insurance information to your healthcare provider. If you get follow-up questions from either your insurance plan or your health care provider, please respond as quickly as possible.
Woodcreek Pediatrics - Mary Bridge Children's will bill the insurance(s) you provide to us at check-in. All copays are due at the time of service. We may ask you to pay existing balances and/or a portion of your anticipated coinsurance payment at the time of service. You may receive multiple bills for services rendered associated with a single visit; a bill for services performed by 3rd party labs, specialists, imaging, etc. will be billed directly from those vendors.
Medical Insurance
To help you plan your healthcare, please review the list of accepted insurance plans below. Insurance plans change and although we do our best to keep this list as updated as possible, it is possible that your plan may not be listed. We strongly encourage you to double check with your insurance company for specific information about your plan, the coverage it provides and your choice of providers before receiving care.
Contact Our Billing Department
For questions regarding your bill, to make a payment by phone or to assist you with your billing questions, please call MultiCare's Patient Financial Experience team at 800-919-1936.
Woodcreek Pediatrics - Mary Bridge Children's will bill the insurance(s) you provide to us at check-in. All copays are due at the time of service. We may ask you to pay existing balances and/or a portion of your anticipated coinsurance payment at the time of service. You may receive multiple bills for services rendered associated with a single visit; a bill for services performed by 3rd party labs, specialists, imaging, etc. will be billed directly from those vendors.
Medical Insurance
To help you plan your healthcare, please review the list of accepted insurance plans below. Insurance plans change and although we do our best to keep this list as updated as possible, it is possible that your plan may not be listed. We strongly encourage you to double check with your insurance company for specific information about your plan, the coverage it provides and your choice of providers before receiving care.
Contact Our Billing Department
For questions regarding your bill, to make a payment by phone or to assist you with your billing questions, please call MultiCare's Patient Financial Experience team at 800-919-1936.
Financial Policy
Understanding Your Benefits
Please familiarize yourself with your insurance benefits and verify that the provider you are seeing is part of your insurance network. Your health plan mandates that you are financially responsible for payment of all copays, deductibles, and non-covered services, and Woodcreek Pediatrics - Mary Bridge Children's is contractually obligated to collect them. We do not verify insurance benefits, which is why we highly recommend that you contact your insurance company and familiarize yourself with your policy’s benefits. For a list of services and codes for well child exams, visit see our well child visits page.
Responsible Party
You are financially responsible for paying for services that are provided to you by our providers. If the patient is a child, the responsible party will be either biological parent or the assigned representative authorized to seek medical care for the child and is the party that brings the child in for services. Woodcreek Pediatrics - Mary Bridge Children's is not obligated to follow civil court decisions, including financial obligations for divorce decrees or parenting plans.
Understanding Our Charges
Patients will be charged for each service that is performed during the course of an office visit. Included in the base charge for an office visit is a discussion about the nature of the illness, an examination of the patient, medical decision making, development of a treatment plan and discussion with the patient about the plan. Other activities (procedures) are billed in addition to the charge for the examination. These charges could include, but may not be limited to, sutures, wart removal, vision and hearing tests, removing wax or foreign bodies from the ears or nose, lab tests, administration of immunizations, and other additional services. It is Woodcreek policy that medical staff members do not quote fees for services or supplies, but you may ask the provider or the nurse to contact the front desk to learn the exact cost of the procedure, test or lab service before it is provided. Estimates for services are available from any of our front desk staff upon request.
Copayments
Copayments are due at the time you check in for your appointment.
No-Show or Late Cancellation Appointments
Woodcreek Pediatrics - Mary Bridge Children's does not charge fees for no shows and late cancellations; however, if you fail to cancel multiple appointments, the provider may elect to withdraw as your treating physician and you will be asked to find another doctor.
Account Balance
You will be asked to pay your current account balance at each visit. We will make every effort to inform you of your balance when your appointment is scheduled so that you will be prepared to make the payment prior to or at the time of your appointment.
Payments on Estimated Amounts Due
Pursuant to the federal No Surprises Act, we deliver estimates for patients who are either not covered by health insurance or whose insurer does not have a contract with MultiCare. Parents are required to pay the full estimated amount at the time of the appointment, or present billing information for a contracted insurer.
Billing Statements
Billing services are performed by MultiCare's Patient Financial Experience team. Information on how bills are processed is available here.
Payment Options
Woodcreek Pediatrics- Mary Bridge Children’s accepts checks, money orders, VISA and MasterCard. Credit card payments can be made in person, by mail, online, or over the phone by contacting the Patient Financial Experience department at 800-919-1936.
Definitions
Deductible
A deductible is the amount you pay for health care services before your health insurance begins to pay. For example, if your deductible is $1,500, you would pay 100 percent of your health care charges until the amount you have paid reaches $1,500. After that, some services you receive may be covered at 100 percent, or you may have to pay coinsurance.
Co-insurance
Co-insurance is your share of the cost of a health care service. Coinsurance is usually figured as a percentage of the total charge for the service. You are responsible for coinsurance plus any deductibles you still owe. For example, you’ve already paid out (or met) your $1,500 deductible and your coinsurance is 20 percent. For a $100 health care bill, you would pay $20 and your insurance company would pay $80.
Copay
A copay is a fixed amount you pay for a health care service this is set by insurance companies. It is paid prior to when you receive the service. The amount can vary by the type of provider or service. For example, a doctor’s office visit might have a co-pay of $30. The copay for an emergency room visit will usually cost more, such as $150.
Please familiarize yourself with your insurance benefits and verify that the provider you are seeing is part of your insurance network. Your health plan mandates that you are financially responsible for payment of all copays, deductibles, and non-covered services, and Woodcreek Pediatrics - Mary Bridge Children's is contractually obligated to collect them. We do not verify insurance benefits, which is why we highly recommend that you contact your insurance company and familiarize yourself with your policy’s benefits. For a list of services and codes for well child exams, visit see our well child visits page.
Responsible Party
You are financially responsible for paying for services that are provided to you by our providers. If the patient is a child, the responsible party will be either biological parent or the assigned representative authorized to seek medical care for the child and is the party that brings the child in for services. Woodcreek Pediatrics - Mary Bridge Children's is not obligated to follow civil court decisions, including financial obligations for divorce decrees or parenting plans.
Understanding Our Charges
Patients will be charged for each service that is performed during the course of an office visit. Included in the base charge for an office visit is a discussion about the nature of the illness, an examination of the patient, medical decision making, development of a treatment plan and discussion with the patient about the plan. Other activities (procedures) are billed in addition to the charge for the examination. These charges could include, but may not be limited to, sutures, wart removal, vision and hearing tests, removing wax or foreign bodies from the ears or nose, lab tests, administration of immunizations, and other additional services. It is Woodcreek policy that medical staff members do not quote fees for services or supplies, but you may ask the provider or the nurse to contact the front desk to learn the exact cost of the procedure, test or lab service before it is provided. Estimates for services are available from any of our front desk staff upon request.
Copayments
Copayments are due at the time you check in for your appointment.
No-Show or Late Cancellation Appointments
Woodcreek Pediatrics - Mary Bridge Children's does not charge fees for no shows and late cancellations; however, if you fail to cancel multiple appointments, the provider may elect to withdraw as your treating physician and you will be asked to find another doctor.
Account Balance
You will be asked to pay your current account balance at each visit. We will make every effort to inform you of your balance when your appointment is scheduled so that you will be prepared to make the payment prior to or at the time of your appointment.
Payments on Estimated Amounts Due
Pursuant to the federal No Surprises Act, we deliver estimates for patients who are either not covered by health insurance or whose insurer does not have a contract with MultiCare. Parents are required to pay the full estimated amount at the time of the appointment, or present billing information for a contracted insurer.
Billing Statements
Billing services are performed by MultiCare's Patient Financial Experience team. Information on how bills are processed is available here.
Payment Options
Woodcreek Pediatrics- Mary Bridge Children’s accepts checks, money orders, VISA and MasterCard. Credit card payments can be made in person, by mail, online, or over the phone by contacting the Patient Financial Experience department at 800-919-1936.
Definitions
Deductible
A deductible is the amount you pay for health care services before your health insurance begins to pay. For example, if your deductible is $1,500, you would pay 100 percent of your health care charges until the amount you have paid reaches $1,500. After that, some services you receive may be covered at 100 percent, or you may have to pay coinsurance.
Co-insurance
Co-insurance is your share of the cost of a health care service. Coinsurance is usually figured as a percentage of the total charge for the service. You are responsible for coinsurance plus any deductibles you still owe. For example, you’ve already paid out (or met) your $1,500 deductible and your coinsurance is 20 percent. For a $100 health care bill, you would pay $20 and your insurance company would pay $80.
Copay
A copay is a fixed amount you pay for a health care service this is set by insurance companies. It is paid prior to when you receive the service. The amount can vary by the type of provider or service. For example, a doctor’s office visit might have a co-pay of $30. The copay for an emergency room visit will usually cost more, such as $150.
Accepted Health Insurances
Our providers are employees of MultiCare Health System - if MultiCare is in your insurance network, you'll be covered for your care at Woodcreek! Click here to see MultiCare's list of accepted insurances.